Thanks for joining the FantasyPros Discord! To help you get started in the community, we’ve compiled answers to several common questions that are asked.
What additional Discord features do FantasyPros subscribers have access to?
All premium subscribers at FantasyPros have full access to the Discord chat. This includes 30+ chat channels across sports for advice related to lineups, waivers, trades, and more. This also includes exclusive “Ask Me Anything” (AMA) channels to interact with FantasyPros experts.
If you’re not a premium member, you can upgrade here. A subscription at any tier (PRO, MVP or HOF) will get you access to the premium Discord.
How I do to unlock the extra channels?
After joining the Discord, the “FantasyPros Bot” will send you a Direct Message with a special link. Clicking this link will connect your Discord account with your FantasyPros account so we can verify that you’re a premium subscriber. The connection process is simple:
1) Click the icon at the top left of your screen (left of “FantasyPros Chat”)
2) Locate the DM from “FantasyPros Bot”
3) Click the link in the DM to unlock the extra channels!
I didn’t receive a DM with a link to unlock the extra channels. Can you resend it?
Yes, if you didn’t receive the DM you can type !sync-account into any chat channel and the message will be resent by the FantasyPros Bot.
I’m a premium user. I clicked the link in the DM and I still I don’t see the extra channels. Why is that?
They’re are 2 likely scenarios where this could occur:
- If you’re using the mobile Discord app, you may need to close the app after clicking the link. Then re-open the app to see the extra channels.
- If you’re not a premium FantasyPros subscriber, linking your account will not unlock additional channels. However, if you upgrade in the future you will instantly see the additional channels appear.
If you’ve run through the scenarios above and you’re still not seeing the extra channels, please reach out to us in the #troubleshooting channel at Discord.
How will I know when my account has access to the premium chat features?
You will know you’re correctly set up when you see the additional chat channels appear by sport in the left navigation. It will look like the screenshot below (desktop version). Also, if the color of your username has changed to blue it means you’re connected as a premium member.
My subscription ended. If I renew will this automatically be reflected in Discord?
Yes, as long as you’ve connected your Discord and FantasyPros accounts (see above) then we will automatically detect when your premium status has been renewed. The premium channels will be restored in your Discord account with no additional action needed.
Who can I contact if I’m still having issues getting all channels to appear?
Please drop a quick message in the #troubleshooting channel at Discord if you’re still experiencing a problem. Including your FantasyPros username will help us nail down the issue. We’ll be in touch shortly after you post your message.
If I have an issue not directly related to the Discord Chat, where can I get help?
For issues related to FantasyPros products or services, please contact our Support Team. Our representatives are available 7 days a week and will promptly respond to your inquiry.
